FAQ's

When will my order ship?

Standard Shipping Orders ship out within 1-4 business days. Express Shipping Orders ship out within 24 business hours. During major sales and Holiday seasons Standard Shipping may take 7-10 days for your Order to ship out. If it has been longer than the time stated above and your Order has not shipped out, please contact us at support@simpleaddiction.com.

 

Why won’t my coupon code work?

Some of our coupons require you to be logged in to your account because they are special offers for our current customers. When 2 people are using the coupon at the same time, the system will reject one. Please retry.

 

 

What is your Return Policy?

We try to accurately inspect and describe each item we sell. However, we do understand that sometimes an item does not work out for you and we do accept returns for Store Credit**.

**All Clearance items ending in $.97 are a Final Sale and are not eligible for Return.