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Refund Policy

  • In order to keep our prices low, many of our items are not eligible for a return. Refunds and returns policies are listed with each item sold on If you are unhappy with an item that you have purcahsed that is eligible for a return, please contact within 7 days of item delivery for an Exchange or Store Credit. 


  • You must email our Customer Service Staff to get a pre-authorization to return an item at


  • If you return a product to us after the 7 days of receiving your product, your package will be marked "Return to Sender" and sent back to you. Simple Addiction is not responsible for your shipping charges for returns.


  • If you received a product in error, please contact and we will get it fixed right away for you.


  • If you received an item damaged, please email with pictures of the product.


  • All CLEARANCE items are FINAL SALE and cannot be returned.


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