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Refund Policy

  • In order to keep our prices low, many of our items are not eligible for a return. Refunds and returns policies are listed with each item sold on SimpleAddiction.com. If you are unhappy with an item that you have purcahsed that is eligible for a return, please contact support@simpleaddiction.com within 7 days of item delivery for an Exchange or Store Credit. 

 

  • You must email our Customer Service Staff to get a pre-authorization to return an item at support@simpleaddiction.com.

 

  • If you return a product to us after the 7 days of receiving your product, your package will be marked "Return to Sender" and sent back to you. Simple Addiction is not responsible for your shipping charges for returns.

 

  • If you received a product in error, please contact support@simpleaddiction.com and we will get it fixed right away for you.

 

  • If you received an item damaged, please email support@simpleaddiction.com with pictures of the product.

 

  • All CLEARANCE items are FINAL SALE and cannot be returned.

 

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